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We are here to help with account access, product questions, and technical issues.
Account and access questions
Contact support if you cannot sign in, need help understanding account access, or see an unexpected session or approval message. Include the account email and a short description of the screen you reached, but never include a password or one-time code.
Product and research questions
For questions about scanner results, charts, alerts, news, indicators, or AI-assisted research, describe the symbol, route, timeframe, and approximate time of the issue when relevant. This context helps support distinguish a product problem from changing market data.
Technical problem reports
When reporting a technical issue, include the browser or device, the page URL, what you expected, and what happened instead. Screenshots are useful when they do not contain private account details, broker credentials, payment information, or secret tokens.
Feedback and responsible use
Product feedback is welcome, including suggestions for clearer evidence, better explanations, or more useful research workflows. Stock Smart Scanner remains an educational information service; support cannot provide personalized investment advice, trading instructions, or guaranteed outcomes.